Yes your information is secure. Paradise Nutrients is committed to protecting any personal data gathered through our website at www.paradisenutrients.com in accordance with the Privacy Act (1988). Customer Credit Card details are protected against loss, misuse and modification through several security measures including a similar system to that used by banks. (PCI compliant)

Shipping times and order arrival depend on the location of the delivery address. However if your order has not arrived within 10 days of placing an order, call the Paradise Nutrients 1800 503 688 free call line and we will assist you in finding your product. All orders sent from Paradise Nutrients have an electronic tracking system and will be traced.

Regarding refunds and returns, should a product be defective, Paradise Nutrients offers customers a credit on any product returned directly to Paradise Nutrients within 14 days of purchase. If a customer is under the impression that a product is defective they should contact Paradise Nutrients to obtain an approval for return, quoting product name, size, batch number and invoice number. If found defective Paradise Nutrients will, at its own discretion, either replace the product or credit the purchase price for the product. Please view more information via ourShipping, Refunds and Returns page.

Yes, Paradise Nutrients products are 100% natural.

Contact our team on 07 5466 5801 or email sales@paradisenutrients.com if you have any issues.